FAQ

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 2-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

The device is Wi-Fi enabled, comes with an advanced AI camera capable of capturing and identifying over 11,000 species of birds, sends automated notifications for real-time monitoring, and boasts a solar-powered 1080P camera with night vision.

It offers a 100% no-risk money-back guarantee with a 30-day guaranteed return, free shipping, a reliable 2-year warranty, and lifetime technical support.

The bird-friendly container is designed to attract various bird species. Its transparent design allows for easy bird seed visibility, increasing the chances of attracting birds.

This product is designed to withstand harsh weather conditions, with an IP65 rating. The camera module is detachable and can be safely stored indoors during extreme temperatures, ranging from -4°F to 140°F (-20°C to 60°C).

Absolutely, it incorporates a two-way audio feature to prevent squirrels and other predators.

You can choose from three installation methods: tree mount, pole mount, and wall mount.

The camera boasts a stunning 1080P resolution, harnesses the power of solar energy, offers exceptional night vision capabilities, incorporates a 160° wide-angle lens, and comes with advanced two-way audio functionality.

Yes, it captures clear footage, triggered by motion detection for automatic recording.

Yes, it sends auto notifications for real-time watching on your mobile.

Absolutely, you can enjoy the convenience of one-month free cloud storage. Additionally, the product features an SD Card slot for seamless data storage.

It has a large capacity, comparable to a 2L bottle of cola.

It features solar-powered AI camera for over 11,000 species identification, live streaming, motion detection, and prevents squirrels and predators by via two-way audio, even at night vision.

Being solar-powered, it doesn't rely on a traditional battery but on solar energy. The working power consumption during the day is 0.88w, standby power consumption 1.68w.

You can register multiple account for one device, 3 accounts online concurrently. Feel free to share to your loved ones and your social media community too!

Yes, you can customize your experience with three sensitivity settings.

Should you have any queries or require help with any products, returns, or warranty concerns, please feel free to contact us either through below contact form, our email us via support@perchme.com or by calling our dedicated customer service line at 1 -781 226 8781.